Shipping policy

At Dank Drips, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy explains how we process and ship your orders and what you can expect after placing a purchase.

1. Order Processing Time

All orders are processed within 1-2 working days after successful payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays. During high-demand periods, promotions, or sales events, processing times may be slightly longer.

Once your order is processed and dispatched, you will receive a confirmation message via email or SMS.

2. Shipping Methods

We partner with trusted courier and logistics providers to ensure reliable delivery.

Available shipping methods include:

  • Standard Delivery

  • Express Delivery (if available)

  • Local/Regional Courier Services

Shipping options may vary based on your location and product availability.

3. Delivery Timeframes

Estimated delivery timelines are as follows:

  • Metro Cities: 2-3 Business days

  • Other Cities/Towns: 3-5 Business days

  • Remote Areas: 5-7 Business days

Please note that delivery times are estimates and may vary due to external factors.

4. Shipping Costs

Shipping charges are calculated based on your location, order value, and selected shipping method. Any applicable shipping fees will be displayed at checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

You can use the provided tracking number to monitor your shipment’s status on the courier partner’s website.

If you do not receive tracking information within 2 days of dispatch, please contact us.

6. Delivery Issues and Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier partner disruptions

  • Public holidays

  • Natural disasters

  • Unforeseen circumstances

Dank Drips is not responsible for delays caused by third-party logistics providers, but we will always assist you in tracking and resolving delivery concerns.

If your order is significantly delayed, please contact our support team at hello@dankdrips.com

7. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate while placing your order.

If a delivery fails due to incorrect information provided by the customer, additional shipping charges may apply for re-delivery.

8. International Shipping (If Applicable)

Currently, international shipping is Not Available.

9. Lost or Damaged Shipments

If your order is lost or arrives damaged, please notify us within 2 days of delivery.

Share your Order ID and relevant photos/videos at hello@dankdrips.com so we can assist you with a replacement or refund as per our policy.

10. Policy Updates

Dank Drips reserves the right to modify this Shipping Policy at any time. Any updates will be reflected on this page and will apply to future orders.

Our Commitment to You

We value your trust and are dedicated to providing a smooth and reliable delivery experience. If you have any questions, our support team is always ready to help.